Privacy Policy

Last updated: January 21, 2026

Introduction

Grogan Engrave ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name and contact information (email, phone, address)
  • Payment information (processed securely through Stripe)
  • Custom design preferences and engraving text
  • Order history and preferences

Automatically Collected Information

When you visit our website, we automatically collect:

  • Device information and browser type
  • IP address and location data
  • Pages visited and time spent on site
  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders and our services
  • Send you marketing communications (with your consent)
  • Improve our website and services
  • Prevent fraud and ensure security
  • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Payment processors (Stripe), shipping carriers, and email service providers
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Rectify inaccurate or incomplete data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Withdraw consent for marketing communications

To exercise these rights, please contact us at info@grogan-engrave.com.

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at info@grogan-engrave.com or visit our contact page.